Terms and conditions

Shipments and returns

Your pack shipment

We send products between 2 to 4 working days since we get your payment. The offered products are available worldwide. Dispatch is carried out by the post by registered and online traced parcel. To prevent any delivery incidents (wrong addresses, impossible to find someone at home etc.) it is necessary to fill in the corresponding form correctly.

Depending on the destination of the item/s it takes the shipping company in average 5 bussiness days to deliver to destinations in Europe and in average 7 business days to deliver to destinations outside Europe (USA, Australia). Delivery can take much longer to remote locations and some countries have long processing times. 

Please note on peak-times like the Christmas, New year period it can take longer to process packages.

If you need the item/s urgently (for example as a gift), please attach a note to your order and we will do our best to ship the package as early as possible.

Any import duty or taxes are the buyers responsibility and are NOT paid by Skate4create. Please ask for further information if you are concerned about taxes and import duties in your country. 


Packages shipped come with a tracking number, but not insured! Skate4create will not cover for losses or damages. 

Refunds and Exchanges

You are entitled to an exchange or refund within 14 days of your purchase. Please note that the product must be returned unused, in original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will not be repaid.

Privacy policy

This privacy policy discloses the privacy practices for skate4create.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

   • See what data we have about you, if any.

   • Change/correct any data we have about you.

   • Have us delete any data we have about you.

   • Express any concern you have about our use of your data.

Security

 We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email info@skate4create.com.